Customer Review: The worst thing ever boughtThis is the first "factory reconditioned" product I have ever bought; and the last one... It is assembled upside down and cannot be used. I tried to send it back, but it cannot be returned. At least I got my money back.
Customer Review: A superior string trimmer
I've owned this exact model, a TE475Y, for several years and mostly love it--the auto line feed design is way, way better than the bump-type at least in my experience. So when I decided I needed a spare trimmer and found it here on Amazon, I was very pleased indeed, EXCEPT that the reviews here made me nervous about mail-ordering it for sure. But in the end, this product seems no longer available anywhere locally, so I decided to "Prime" order it, and with overnight delivery to hopefully minimize the potential for shipping damage. So I ordered it Monday and (of course!) received it Tuesday and sure enough the box was caved-in quite a bit, but luckily the two (yes, only two!) pieces of packing tape "securing" either end were intact, so the end flaps were secure and there were no missing parts. But it's true...AMAZINGLY there is no packing material inside the box whatsover! Zero, zip, nada, none! My goodness, they could at least have wrapped the power head in a piece of bubble-wrap!!!???!!! Come-on, Amazon, have your warehouse guys open the box, wrap the engine, and *adequately* re-tape the thing and you will save yourselves and your customers a lot of grief! Oh, well, enough griping--despite this embarrassing packing situation I had no cracks or broken parts or anything; maybe overnight FedEx is the way to go indeed. Today I fired it-up and trimmed for a couple hours; excellent, this is just a wonderful machine and I'm sorry that Poulan has apparently decided to retire the design. But at least spare parts are still very readily available; it was even sold under the "Sears Craftsman" brand so lots of repair parts are available from many sources including of course our very favorite "store", Amazon.com! Thanks!
cordless electric trimmer
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